Terms & Conditions

Agreement Overview:

This Terms and Conditions Agreement (“Agreement”) is entered into by Financial Claims Agency (Company) and between The Client (Customer). This Agreement sets forth the general terms and conditions of your engagement with Financial Claims Agency.

Services and Performance:

  • The Company agrees to provide the Client with specific services to recover potential unclaimed funds owing. 
  • The services will be performed once the Authority to Act is signed by the Customer. 

Payment Terms:

  • The Client understands commission is only payable upon a successful claim. 
  • The commission rate is 15% of the total claim as compensation for the services provided.
  • The funds reclaimed are deposited into a trust account managed by the Company – the commission fees are deducted from the total claimed amount and the remaining balance is paid into the Client’s nominated bank account or cheque sent to their address provided.

Confidentiality:

  • Both parties agree to maintain confidentiality of each other’s proprietary information.
  • This clause shall survive the termination of this Agreement.

Warranties and Representations:

  • Both parties warrant that they have the right to enter into this Agreement.
  • The Company guarantees that the services will be performed in a professional and workmanlike manner.

Limitation of Liability:

  • The Company’s liability under this Agreement shall be limited to the total amount paid by the Client.
  • Neither party shall be liable for indirect, special, or consequential damages.

Authority to Act / Acceptance:

  • This Agreement allows for the Company to act for the Client to successful complete all necessary submissions to the relevant holding authority.
  • By signing the Authority to Act the Client agrees for the Company to act on their behalf from the date of signing. 

Governing Law:

  • The Company upholds the This Agreement under the ‘Unclaimed Money Act 1995’.

Entire Agreement:

This document constitutes the entire agreement between the parties and supersedes any prior understanding or representation of any kind preceding the date of this Agreement. There are no other promises, conditions, understandings or other agreements, whether oral or written, relating to the subject matter of this Agreement.

Acceptance:

By reading and signing the Authority to Act, the Client acknowledges and agrees to the terms and conditions, understands them, and agree to be bound by them.